Privacy Policy
Effective Date: May 25, 2025
At Swiftcare Distributions ERP (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and share your information when you use our services, including the website www.swiftcaredistributions.com (the “Service”).
1. Information We Collect
a. Personal Information
We may collect personal information you provide directly, such as:
- Name, email address, and contact details
- Company name and business profile
- Login credentials and user preferences
- Communication and support requests
b. Usage and Technical Information
We automatically collect non-personal data such as:
- Device type and browser information
- IP address and geolocation (where permitted)
- Referring URLs and pages visited
- Error reports and interaction logs
c. Cookies and Tracking Technologies
We use cookies, analytics tools, and similar technologies to:
- Save preferences and enhance user experience
- Track usage trends and platform performance
- Deliver tailored content and marketing (where applicable)
2. How We Use Your Information
We use your information to:
- Provide and maintain the Service
- Personalize and optimize your user experience
- Respond to your inquiries and technical requests
- Send service-related announcements and updates
- Conduct analytics and improve platform functionality
- Comply with legal or contractual obligations
We do not sell or rent your personal data.
3. Sharing Your Information
We may share your data with trusted third-party service providers who support us in delivering the Service (e.g., hosting, analytics, email delivery). These partners are contractually bound to use your data only for authorized purposes.
In case of a merger, acquisition, or sale of assets, your information may be transferred under the same commitments outlined in this policy.
4. Data Security
We employ industry-standard safeguards to protect your information, including:
- Secure Socket Layer (SSL) encryption
- Access controls and authentication
- Secure data storage and backup routines
Despite our efforts, no system is completely secure. You are responsible for keeping your login information confidential.
5. Your Rights and Choices
You have the right to:
- Access and update your personal information
- Request deletion of your account and associated data
- Opt out of marketing communications at any time
- Request a copy of your personal data (subject to identity verification)
To exercise any of these rights, contact us at: support@swiftcaredistributions.com
6. Third-Party Services and Links
Our Service may contain links or integrations to third-party platforms (e.g., QuickBooks, Excel, Power BI). We are not responsible for the privacy practices of these external services. Please review their policies separately.
7. Cookies and Tracking Choices
You can control or disable cookies through your browser settings. However, some features may not function properly if cookies are disabled.
Types of cookies used include:
- Essential Cookies: Required for login and secure access
- Analytics Cookies: Help us improve performance
- Marketing Cookies: Used for promotional personalization (only with consent)
8. International Users and Data Transfers
If you are located outside the U.S., please note that your data may be transferred to and processed in the U.S. or other jurisdictions with different data protection laws. We will take appropriate safeguards for international data transfers, including Standard Contractual Clauses where required.
9. Changes to this Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.” Major updates will be communicated via email or within the platform. Continued use of the Service constitutes acceptance of the revised policy.