Terms and Conditions
Welcome to Swiftcare Distributions, a service platform designed to streamline inventory, reporting, and supply chain operations through AI-driven forecasting and seamless integration tools ("the Service"). These Terms of Service ("Terms") govern your access to and use of our Service available at www.swiftcaredistributions.com and any affiliated domains. By accessing or using our Service, you agree to comply with and be bound by these Terms.
Effective as of May 25, 2025
1. Privacy Policy
Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of your data as described therein.
2. Eligibility & Registration
You must be at least 18 years old to use the Service. By registering, you agree to provide accurate and current information and keep it updated. You are solely responsible for maintaining the confidentiality of your credentials and all activities under your account.
3. User Conduct and Restrictions
You agree not to:
- Use the Service for unlawful or unauthorized activities.
- Post or share harmful, defamatory, or offensive content.
- Impersonate others or misrepresent affiliations.
- Interfere with or disrupt the Service.
- Reverse-engineer, scrape, or extract content or software.
- Submit false or misleading information.
- Overload our systems with automated actions.
- Circumvent access restrictions or publish malicious content.
4. Account Content
You retain ownership of the content you submit (e.g., inventory data, purchase orders). By uploading content, you grant Swiftcare a limited license to host, process, and improve the Service. We do not sell your data.
5. Intellectual Property
All trademarks, content, and software on the platform are owned by Swiftcare or its licensors. Unauthorized use, copying, or distribution is prohibited without prior written consent.
6. Third-Party Links and Tools
The Service may include integrations or links to third-party services (e.g., QuickBooks, Excel, Power BI). Swiftcare is not responsible for the content, terms, or practices of these services.
7. Termination
We may suspend or terminate your account if you violate these Terms. Post-termination, you may request an export of your data within a limited period.
8. Warranties and Disclaimer
The Service is provided "as is" without warranties of any kind. We do not guarantee uptime or error-free functionality.
9. Limitation of Liability
Swiftcare shall not be liable for indirect or consequential damages. Our total liability is limited to the fees paid for the Service within the past 90 days.
10. Updates to Terms
These Terms may be updated periodically. Significant changes will be communicated via email or website notice. Continued use constitutes acceptance.
11. Governing Law
These Terms are governed by the laws of the State of California, U.S.A.
12. Contact
For inquiries, contact us at:
admin@swiftcaredistributions.com or
support@swiftcaredistributions.com
Privacy Policy
Effective as of May 25, 2025
At Swiftcare Distributions ERP ("we," "us," or "our"), we respect your privacy. This policy outlines how we collect, use, and protect your information when using our website and services at www.swiftcaredistributions.com.
I. Information We Collect
- Personal Information: Name, email, business details, user ID, etc.
- Non-Personal Information: Device type, pages visited, browser type, etc.
- Cookies & Analytics: Used for tracking user sessions, preferences, and improving functionality.
II. Use and Sharing of Information
We use your information to:
- Deliver and improve the Service
- Provide support and respond to inquiries
- Communicate updates
- Conduct analytics and performance tracking
- Send targeted campaigns (with consent)
We do not sell or rent your data. Information may be shared with trusted third-party providers under strict confidentiality.
III. Data Security
We use SSL encryption, firewalls, and other safeguards. However, no digital system is 100% secure. Users must safeguard their credentials.
IV. Your Rights
- Access, correct, or delete your data
- Opt-out of marketing
- Request account deletion (subject to compliance needs)
V. Third-Party Services
We are not responsible for third-party service providers linked through our platform. Review their policies separately.
VI. Cookie Policy
We use cookies for:
- Session management
- Analytics
- Personalization
Types include:
- Essential Cookies
- Analytics Cookies
- Marketing Cookies
Browser settings can control cookie preferences.
VII. Data Processing Addendum
For enterprise users under GDPR/CCPA, a DPA is available. Click Here to request or access the agreement.
VIII. Policy Updates
Policy changes will be communicated via email or our homepage. Continued use signifies agreement.
IX. Contact Us
admin@swiftcaredistributions.com or support@swiftcaredistributions.com
Data Processing Addendum (DPA)
This Addendum supplements our Terms of Service and Privacy Policy for users under GDPR, CCPA, or similar data regulations.
1. Definitions
- Personal Data: Identifiable user-related data
- Processing: Handling of Personal Data
- Controller: The customer entity
- Processor: Swiftcare Distributions ERP
- Sub-Processor: A third-party service provider authorized to process data
2. Purpose
Processing is limited to fulfilling service delivery obligations.
3. Responsibilities of Processor
We will:
- Process data only on customer instructions
- Ensure confidentiality by authorized personnel
- Implement robust security protocols
- Support customer compliance with data regulations
- Provide audit-related information
4. Sub-Processors
We:
- Maintain an updated list of Sub-processors
- Bind them to similar data obligations
- Notify Controllers of significant changes
5. International Transfers
Transfers outside the EEA will comply with legal safeguards like Standard Contractual Clauses.
6. Data Subject Rights
We will assist Controllers in addressing requests related to access, correction, deletion, or objection.
7. Data Breach Notification
Swiftcare will promptly notify the Controller of any breach with sufficient detail.
8. Return or Deletion of Data
Upon contract end, we will return or securely delete all Personal Data unless legally required to retain it.
9. Liability
Liability is subject to the limitations set forth in the main Agreement.
10. Governing Law
This Addendum is governed by California state law unless required otherwise by applicable regulations.
Contact: admin@swiftcaredistributions.com or legal@swiftcaredistributions.com
By continuing to use our Service, you agree to this Data Processing Addendum.